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MonitorMagic service setup

The MonitorMagic service setup dialog is used to install and upgrade the MonitorMagic service on the local and remote computers. See requirements to find what computer you can install the service on. To start the dialog, start the MonitorMagic client, browse in the network view to find the computer, right click the mouse, and select menu option Setup service.

The MonitorMagic service setup dialog has two forms, normal and advanced. In the normal version only the Servername and Serial fields are visible.

To switch between normal and advanced mode press the Advanced button. When running in (default) normal mode MonitorMagic will fill in defaults for all extra fields specified in the advanced section. If you are a member of the Domain Admins group of the domain you are logged on to all default settings will be fine. Otherwise, you need to change some of the fields. If you are upgrading instead of installing a MontiorMagic service most service options that can be specified in this dialog will not be changed (see below). Instead, MonitorMagic will continue to use the current settings.

Server name(s)

The name of the computer(s) you want to install or upgrade the service on. Note that this computer can run Windows NT 4.0 workstation and Windows 2000 Professional as well. You can specify multiple computers separated by comma's (,) as well. Example: Tulip,Rose.

Service serial number

The MonitorMagic license serial number. For test purposes, you can leave this field blank or specify the word DEMO. The license number is a 30-digit number you obtain from your MonitorMagic reseller. To upgrade from a demo version to a purchased version you need to fill in the license code serial number here. For more information on MonitorMagic licensing, see the section MonitorMagic license.

User name

The Windows 2000 or Windows NT user account name that will be used by the MonitorMagic service. If the account does not exist MonitorMagic will create it with the password specified in the next field. By default, MonitorMagic will create the account MonitorMagicSvcAccnt in the domain you are logged on to. If the account already exists the password specified in the next field must be correct. Otherwise, the MonitorMagic service will not start. The syntax of the service account specification is DOMAIN\ACCOUNTNAME. For Windows 2000 domains you must use the NETBIOS domain name. If you want to use a local machine account, e.g. not a domain account but an Windows NT 4.0 workstation or Windows 2000 Professional account name, you should use the syntax \\COMPUTERNAME\ACCOUNTNAME. When upgrading, this field is not used.

Password

The password of the service account specified in the field User name. If the specified User name already exists the password must be correct. If MonitorMagic creates the account, the password of the new account is specified in this field. When upgrading, this field is not used.

Group (Service account group membership)

The MonitorMagic service account will be added to this group. By default, the Domain Admins group is used. This setting is used to grant the MonitorMagic service sufficient access rights to retrieve information from all monitored objects and to execute alarm actions. If the MonitorMagic service account does not have sufficient access rights error messages will appear in the computer Application event log, and in the MonitorMagic client window.

Group (MonitorMagic administrator group)

This group is used to specify the user accounts that are allowed to configure the MonitorMagic service. By default, the group is set to the local administrators group. The way this is organized is comparable to the way you setup access control for files and directories.

Directory

This field contains the directory where MonitorMagic will install the MonitorMagic service software. Note that the specification is relative to the remote computer, e.g. C:\... means the directory C:\ on the computer where the MonitorMagic client is going to be installed. By default, MonitorMagic searches for a drive and directory with enough available free disk space which is accessible through an administrative share (e.g., \\COMPUTER\C$).

Site

Use this field only when you have a valid MonitorMagic site license. If this is the case, specify the name of the licensed 'site' in this field.

Enable debug logging in application log of event viewer

If you want the MonitorMagic service to generate more information regarding its operations you can enable this option. By default, the option is disabled.

Close

Press to close this dialog.

Install/Upgrade

Press this button to start installing or upgrading the MonitorMagic service.

Delete

Press this button to start deleting the MonitorMagic service from the specified computer(s). If you select this option, all input fields except the Server name(s) field are ignored.

Advanced

Use this button to switch the dialog between normal and advanced mode.