Software Solutions

Service & Printer Management

Network administrators are constantly faced with challenges of maintaining print spooler's and service accounts around the network. Having to stop and restart services, or reconfigure service logon rights take up valuable time that can be better used doing something else. Building a custom script to manage these resources can often take more time than what it’s worth. Being able to deliver a reliable and responsive printer queue system that can be managed by the users operating the printer will reduce IT’s involvement and allow the end-users to repair problems right when they are discovered. In addition to delegating printer queue management to end users, automating service account management can further reduce the workload that IT administrators are faced with regularly.

Having built-in support for managing services and print queues across the network is what makes the User Management Resource Administrator a perfect solution for networks where these resources require constant maintenance. The delegation functionality inside the User Management Resource Administrator can allow non-administrators to manage print queues on the network in a safe and secure way. Automating the management of service accounts, such as automatically refreshing the password every 90 days, can increase security and reduce manual administration by a large factor. All of this functionality combined can impact your network and users in a very positive way.

The User Management Resource Administrator can automate the management of services and printers and provides the following benefits:

• Eliminate service downtime due to expired passwords or stopped/paused services
• Reduce printer queue problems when spooler's fail by allowing end-users to restart queues themselves, not requiring an administrator to do it for them
• Increase response time for problems associated with services and printers
• Create reports showing all actions with service and printer management performed by any user on the network