Software Solutions

Industry – Healthcare

Handling private and sensitive information within your healthcare enterprise is a never-ending balancing act. Administrators must minimize access to critical areas of the network without imposing too many restrictions on end users. Additionally, auditing and logging requirements (such as HIPAA and Joint Commission) generate extra overhead that is difficult to maintain for all employees. Moving to an automated Identity-Management system can help solve these issues while augmenting network security and compliance.

Advanced Toolware’s User Management Resource Administrator (UMRA) addresses these issues and solves many of the problems related to delegation and automation in high-security environments. With UMRA, administrators can create an infrastructure that will co-exist with any existing access control model and allows any number of end users to operate the network – all in a highly secure manner. UMRA lets users manage Active Directory through a proxy-like system. This enables users to carry out their normal tasks, but prevents them from ever directly managing the network. Because users are never directly talking to the network, they are not required to have administrative rights or even access to the specified resource. Incorporating a template-based solution, UMRA performs all operations in the background on behalf of the end user while following your strict business rules and workflows. And as an added benefit, UMRA’s enhanced database logging means better reporting, faster and simpler audits, and enhanced HIPAA compliance.

In addition to UMRA, our Enterprise SSO Manager (ESSOM) solution securely allows end users to have a single login which grants them access to all their applications and resources throughout the enterprise. By eliminating multiple username and password combinations, end users will experience less frustration while increasing productivity throughout the organization. Your IT department’s expensive and robust security measures will no longer be compromised by login information written on scraps of paper hidden under keyboards or sticky notes taped to monitors.

As an added layer of convenience, Advanced Toolware offers a Self Service Reset Password Management solution (SSRPM), which further simplifies the login process. With SSRPM, lost or forgotten login information is reset by the end user, taking your IT or help-desk personnel out of the equation. SSRPM empowers your end users to answer a series of challenge questions which resets login information 24 hours a day, seven days a week – even holidays! IT remains in complete control of the process by setting the number and type of challenge questions. This scenario makes better use of your IT staff’s time while still keeping them in control of the login retrieval process.

Please review the additional resources listed below for the solutions and technologies that best suit your organization, or contact your account representative today.

• User Management Resource Administrator
• Enterprise SSO Manager
• Self Service Reset Password Management