MonitorMagic supports Shutdown or Reboot Computer as an alarm action.
Example: MonitorMagic is monitoring the IIS service on a server and detects in real-time that the IIS service has stopped. MonitorMagic first alarm actions is to start the service. If that alarm action fails MonitorMagic sends an email to the support team. If after 10 minutes the service is still down MonitorMagic will reboot the IIS server (Requires Alarm Escalation to be set).
Alarm Escalation: In MonitorMagic, escalation is supported by means of un-acknowledged rules and specific alarm action settings. With MonitorMagic, detected problems can be escalated when they are not solved or taken care of.