Password ManagementMost organizations struggle with password-management issues. Lost or forgotten passwords lead to increased help-desk calls and a loss of end-user productivity. Advanced Toolware is proud to provide two solutions that will dramatically reduce your help desk’s password-related calls and end-user downtime. The first product is our Self Service Reset Password Management (SSRPM) solution. SSRPM allows end users to reset their own passwords after answering a preset number of challenge and response questions. Administrators still retain full control of the process by determining the number and type of questions users must answer. SSRPM is proven to reduce help-desk calls by 30% and, unlike most help desks, offers 24-hour support, seven days a week. Our solution also frees your IT department to concentrate on other, more critical issues.
The second product is our Enterprise Single Sign-On Manager (ESSOM) solution. ESSOM is purpose-built for large networks in need of a reliable, scalable SSO solution. ESSOM lets users access all applications and resources from a single login. For end users, ESSOM means convenience – users need only remember one username and password for all login requirements. For your organization, ESSOM means added security – fewer logins means fewer usernames and passwords taped to monitors! And ESSOM connects to many common user-provisioning applications such as UMRA, IDM3, ILM and Sun Identity Manager, among others.
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Products
Enterprise Single Sign On Self Service Password Management User Management Resource Administrator
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